The following are some frequently asked questions about the medication assistance program. Don’t see an answer to your question? Call us to learn more at 1-866-524-1408.
Our assistance covers most maintenance medications, which are prescriptions that treat chronic or long-term conditions. Some examples include prescriptions for:
If you don't see your condition listed above, contact us to find out if we can help with your medication.
No. We can help you get as many prescriptions as you need. We’ve helped clients get as many as 17 different prescription medications.
There is no age limit. We can help everyone from infants to the elderly.
Income requirements vary by pharmaceutical company. If you can’t afford your prescriptions, contact us to find out if we can assist you in your particular situation.
The initial process can take from four to six weeks from your initial application to receipt of your medications.
You will receive a 90–120 day supply, depending on the medication.
Prescriptions will be mailed directly to your house or doctor’s office. If a medication must be mailed directly to your doctor’s office, you will be notified to pick it up there.
Yes, we can help with meters, strips, lancets and syringes. Insulin pumps are not covered.
We accept checks, money orders, credit or debit cards. No cash will be accepted for co-pays.
Let us know when you are down to about two weeks’ worth of medication, and we will take care of ordering your refill for you. Enrollment in the program is good for one year. You will only need to re-apply for assistance once a year or if your doctor prescribes a new medication.
The process goes much quicker if you are able to come to our office, but we can help you through the mail. Our service is not limited to our physical locations. If you can see this website and are a resident of the United States, we can help you.